Making sense out of chaos has always been part of how I work.

I spent 20 years with the VA Pacific Islands Health Care System within the U.S. Department of Veterans Affairs, working across Hawaiʻi, Guam, American Samoa, Saipan, and the continental United States.

My roles included utilization management, care coordination, and serving as Chief of Coordinated Care, where I worked with clinical and executive leaders across different parts of the healthcare system. The work included complex transfers, transplant coordination, community care, resource and utilization decisions, cross-agency agreements, and the information used to understand cost and performance.

Before that, I spent nearly 12 years at St. Francis Medical Center in nursing and utilization management, including renal and kidney-transplant care, utilization review, supervisory responsibilities, and work involving clinical and operational service agreements.

I also earned a master’s degree in Organizational Change, which gave me another way to understand how decisions move through systems, how organizations respond when circumstances change, and how the same situation can look very different depending on where you are within the organization.

People across different levels of the organization, from staff to senior leaders and across different departments, would also come to me outside of formal meetings, sometimes in the hallway or privately in their office, to talk through a decision or what they were trying to make sense of. I became a sounding board because I could listen to what they were looking at, see where things connected or no longer fit, and help them get to the point without making the decision for them.

What stayed with me most was not a particular process or system.

It was seeing how easily a decision could be influenced by the amount of information around it, the people involved, different priorities, previous experience, and the way the situation was being understood at the time.

That same way of working eventually became part of how I understood my work with people around their personal lives.

Those conversations were about relationships, decisions, longing, and what was unfolding in someone’s life, as well as experiences that did not go the way they expected.

Over time, I began to see that people could understand what happened and still be influenced by the explanation they had formed around it, another person’s interpretation, something they had experienced before, or what they thought the experience was supposed to mean.

That is where Soul Echo Connection® and Echo Connection® began to take shape.

Echo Connection® became a living methodology of integrated awareness. I came to understand opening perspective as the experience of our mental, emotional, physical, and intuitive awareness coming together within the life we are living.

I came to understand the echo differently than I had before.

The echo is not simply the event that seems to repeat.

The echo is life itself, and the connection is our relationship with it.

That is why, in an Echo of Life Session, I do not interpret someone’s experience for them or tell them what their life means. We begin with the experience they are living, and together, we explore how they are relating to life through it.

I am still taking in what is being said, cutting through what is surrounding it, and helping the person see what is already there without taking over their judgment or their relationship with their own life.

For your work, that may mean making sense of a decision, direction, strategy, evolving work, or too many possibilities at once.

For your life, that may mean looking at an experience, relationship, decision, or direction that has changed how you see where life has brought you.

What connects both is the opening in perspective that takes place as we make sense of what you're experiencing together. As your perspective opens, you can see more within your own experience and decide how you want to move from where you are.